Below FAQ are some common concerns.
If you have other questions, please just send it to support@us-curiocove.com.
- All
- Orders & Shipping
- Returns & Exchanges
- Product Care
- Payments & Discounts
- Contact & Support
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 24-48 hours!
Orders & Shipping
Standard Shipping takes 8-13 business days;Fast Shipping takes 10-15 business days.
Yes! We ship worldwide. Customers are responsible for any customs fees or import taxes.
Absolutely! You’ll receive a tracking number via email once your order ships.
Returns & Exchanges
Unworn, unused items in original packaging can be returned within 30 days for a refund (excluding customized/sale items). See our full Returns Policy.
Yes! Contact us within 30 days of delivery to arrange an exchange for a different size/style (subject to availability).
Product Care
Avoid water, perfumes, and harsh chemicals. Store in a dry place and polish with a soft cloth as needed.
High-quality 925 silver is tarnish-resistant but may darken over time. Regular cleaning maintains its shine.
Yes! Contact us within 30 days of delivery to arrange an exchange for a different size/style (subject to availability).
Payments & Discounts
We accept PayPal.
Yes! Contact us within 30 days of delivery to arrange an exchange for a different size/style (subject to availability).
