Shipping & Handling

Shipping & Handling

1. Processing Time

Orders typically ship within 8-15 business days (excluding weekends & holidays).
During peak seasons (e.g., Black Friday, Christmas), processing may take 10-20 business days.

2. Shipping Options & Delivery Times

Shipping MethodDelivery Time (U.S.)InternationalCarrierStandard Shipping3-7 business days7-21 business days (varies by country)USPS/FedExExpedited Shipping8-13 business days10-15 business daysFedEx/DHL

Note:

  • Delivery times are estimates and not guaranteed
  • International orders may be subject to customs delays

3. Shipping Rates

Free Standard Shipping on U.S. orders over $99.99

Flat-rate shipping for orders under $99.99:

  • U.S.: $5 /$9(USPS/FedEx)
  • International: $15 (additional duties/taxes may apply)

Expedited shipping rates calculated at checkout.

4. Order Tracking

You will receive a shipping confirmation email with a tracking number once your order is fulfilled.

Track your order via:

5. International Shipping

We ship worldwide via FedEx and DHL! However:

  • Customers are responsible for customs fees, taxes, and import duties
  • Delivery times vary by destination and customs processing

For accurate cost estimates, check with your local customs office.

6. Undeliverable/Returned Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to reship (additional fees may apply).

Refused packages are subject to a 15% restocking fee.

7. Missing or Lost Packages

If your tracking shows "Delivered" but you haven't received it, first check with neighbors or your local post office.

If the package is lost in transit, contact us within 30 days for assistance.

8. Holiday Shipping Deadlines

To ensure delivery by major holidays, place your order by:

  • Christmas: December 10 (Standard) / December 18 (Expedited)
  • Valentine's Day: February 5 (Standard) / February 10 (Expedited)